The
first impression a client or supervisor has of your strategic
recommendations more often than not comes from an oral presentation. For
that reason, any opportunity to make a oral presentation of your work
should be taken seriously. Also think of it as an opportunity to
set the tone and frame the discussion. To put it another way:
It is your opportunity to shine!
In organizing your presentation, it is important to remember the
difference between written and oral presentations.
Written presentations are non-linear - readers can stop, start, review
or skip ahead as they wish. In oral presentations, the listeners
get
only one shot at your message. For that reason, oral presentations
should focus on "the big picture." That means focusing on the major
points, using imagery, symbolism and repetition. For example, a common
mistake when presenting a strategic communications plan is presenting
every goal, objective and tactic as if one is reading a recipe. A
better approach is to first unveil the all of the goals, then revisit
each one. There is no one correct pattern to follow. However, it is
important to remember that
logical is
better than linear.
Don't underestimate the importance of repetition - give the audience a
chance to remember the things you want it to remember. An often-used
pattern in presentations is to tell the audience what you plan to tell
it, then tell it, and then tell it what you told it.
Also
remember that it is not just what you say, but how you say it that
makes a lasting impression. Body language is defined as messages
you
send, intentionally and otherwise, through your appearance, body
movements,
tone of voice and use of visual aids. Your style of relating to
others
- professionalism, courtesy, sensitivity, humor, and behavior under
fire
- carries a strong message. First impressions are lasting.
In just the first few seconds after meeting, we are making value
judgments
about one another. You want those first impression to be
good.
It is also true that vision reinforces
aural learning. It has been said that you
remember 10% of what you read, 20%
of what you hear, 30% of what
you see and 50% of what you
hear and see.
Charles Reilly, Jr.
and Dorothy Lynn wrote
The Power of
In-Person Communications. In it they
cite three reasons people have butterflies: you ignore your own game
plan,
you are afraid that you will be boring and you are afraid that you will
say what your audience has heard before. Reilly and Lynn say are
ways to replace those butterflies with "positive energy:"
- Do your homework (know
your subject and audience)
- Be upbeat (have a
positive attitude)
- Select a key target (This
doesn't mean pick
out one person at the exclusion of all others. What it does mean
is try to relate to an individual. Then move on and relate to
another.
Soon, you will gain rapport with the entire room.)
- Establish good eye contact.
If you are
doing a general presentation, focus on the whole room. Don't
favor
one side of the room over another. If you are making a persuasive
presentation, trying to influence a decision, focus on the lion.
- Be helpful (Make the
audience feel that you
are there as a friend, to help in their understanding)
- Enjoy yourself.
Have fun.
Some other useful tips that
will help you through your presentation:
- Dress appropriate to the context
of
your appearance. Wear something comfortable.
Ill-fitting
clothes and poorly-chosen accessories detract from a positive
image.
Avoid loud ties or shirts. Jewelry, buttons or other symbols of
affiliation
or cause must be avoided. When in doubt, dress toward the
conservative
direction.
- Start with a subject with which
you are
truly excited and want to communicate to others. It will
alleviate
many common vocal problems. Talk off the cuff, relying as little
as possible on notes. This means that you have to be familiar
with
the material. That means practice. One exception: if you
are
making an appearance where accuracy and precision of language is
important,
then you should use a prepared text. You don't want an "ad lib"
to
distort your intended message.
- Speak conversationally -
especially if
amplification is being used. There is no reason to shout into a
microphone.
Let it do the work. Let the warm, personable qualities of your
voice
out. Speak so you can be understood easily with appropriate pace
and articulation. Work on the pronunciation of troublesome
words.
If some words make you uncomfortable, try to avoid them altogether.
- Speak the language of your
audience.
That means that you should avoid jargon. The use of jargon to the
wrong audience can send the wrong message ("I am smarter than you
are.").
Tell your audience what is in it for them. As simple as this may
sound: they are more interested in things they are interested in than
they
are in things in which you are interested.
- Avoid language mannerisms
- "uh, like,
y'know, hey man." Also avoid Archie Bunker talk - poor grammar,
sloppy
pronunciations and misused terms. Use shorter words in an active
tense to spark the imagination and help elevate language from the
dreary
to the powerful.
- Stand straight and comfortably
with weight
evenly balanced. Avoid slouching or fig leaf or reverse
fig leaf
arm positions. Don't wrestle with the lectern. Avoid happy
feet. Don't smoke, chew gum, or scratch in embarrassing
places.
Map out your movements. If there is more than one presenter, make
sure that only those involved in the presentation are "on stage."
- Use visual aids that enhance the
understanding
of your message. Do not use them if they will distract
from what
you are saying. Good ideas deserve visual support. Keep
them
simple - don't try to cram to much information into one
visual/slide. Use color. Use key words. Speak to the
audience,
not your visuals. Don't read from your visuals. And don't
misspell
anything.